Privacy policy

Introduction

Mnemonic AI, Inc. ("Company") values your privacy and is committed to maintaining your trust. We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personally identifiable information received from users of this website located at https://dfmchn.com/ (the "Website") and all of the Company's other products and/or services, and/or other online services that post a link to this Privacy Policy, and all content offered as a part thereof (the "Services").

Use, processing, and sharing of personal information

The following information applies to anyone who shares with us his, her, or a third-party's^[1] Personal Information^[2]. We may use, process^[3], and/or share your Personal Information:

• To respond to your inquiries and your requests regarding our Website or Services.
• To send you information regarding our services and changes to our terms, condition, and policies.
• To complete your Website registration, process your payments, and communicate with you regarding your purchase of our Services.
• To send you marketing communication and newsletters about our Services.
• To personalize your experience on our Website.
• To inform you and allow you to participate in our Company's promotions.
• To facilitate social sharing functionality.
• To collaborate with business affiliates, partners, vendors, or service providers to provide you with our Services.
• In connection with our business purposes, as described above, including but not limited to data analysis, audits, fraud monitoring and prevention, developing or enhancing new and existing products and/or services, expanding our business activities, etc.

Restrictions on use and sharing

We will not use and/or share your Personal Information:

• With anyone except for our Company's authorized service providers^[4], business affiliates^[5], and business partners^[6], and strictly for business purposes; or unless we specifically inform you, and give you an opportunity to opt out of our sharing your Personal Information.
• To run interest-based advertising campaigns that collect Personal Information such as email addresses, telephone numbers, and credit card numbers.
• To use or associate targeting information, such as demographics or location, with any Personal Information collected from the ad or its landing page.
• To send Google or third party companies precise location information without obtaining your consent.

However, we reserve the right to disclose Personal Information that we believe, in our sole discretion, to be necessary or appropriate in the following circumstances:

• As required by law, such as to comply with a subpoena, or similar legal process.
• To enforce our Terms and Conditions.
• To allow us to pursue available remedies or limit the damages that we may sustain.

Collection of other information

Personally non-identifiable information

We may collect personally non-identifiable information, including but not limited to demographic data, age, education level, profession, geographic location or gender, from you at the time of registration on our Website, or when you choose to use our Services. This information is not, by itself, sufficient to identify or contact you. The Company may store such information, or it may be included in databases owned and maintained by partners, affiliates, agents, or service providers of the Company. The Company may use such information and pool it with other information to track data related to growing the business, such as the total number of visitors to our Website and the domain names of our visitors' Internet service providers.

Passively collected information

Your visit to our Website may allow us to obtain certain additional, personally non-identifiable information that is collected passively using various technologies. This information includes but is not limited to, for example, IP addresses, browser types, date and time of page views, location information associated with your IP address, domain names, your interactions to an ad delivered by us or our ad technology partners and other anonymous statistical data involving your use of the Website and/or our services. This information cannot presently be used to specifically identify you.

Aggregated personal data

The Company may analyze your Personal Information provided through the Website or in connection with rendering the Services, in aggregate form. This aggregate information does not identify you personally. We may share this aggregate data with our partners, affiliates, agents, or service providers for business purposes. We may also disclose aggregated statistics to explain our Services to current and prospective business partners, and to other third parties for other lawful, business-related purposes.

Customer credit card information

The Company may use a third party to keep a protected copy of your credit card number. This billing data belongs to you, and by utilizing the Service, you grant the Company a license to use this data to bill you for services rendered.

Website tracking

We may, either directly or through third party companies and individuals we engage to provide services to us, also:

• Track your use of our Website and the Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, etc.
• Track your use of the Website and the Services to enable you to use and access the Services and pay for your activities on the Website and through the Services.
• Track your behavior on our own Website and use of the Services to market and advertise our services to you on our Website platform and third party websites. You may opt out of receiving advertisements by visiting the Network Advertising Initiative and/or the Digital Advertising Alliance. Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services, generally. The advertising will simply not be targeted or specific to your interests.

Tracking technologies on our website

The Company may use the foregoing technologies to track your activity on our Website:

Cookies

When you visit our Website or otherwise interact with the Service, we may send one or more "cookies" to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information that you submit while visiting our Website. We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance. Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns. Advertising cookies may be set through our Website by our advertising partners. Data may be collected by these companies that enable the companies to serve up advertisements on other sites that are relevant to your interests. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to allaboutcookies.org. If you reject cookies, you may still use our site, but some features on the site will not function properly.

Web beacons

Web beacons are electronic files that signal when a webpage, advertisement, video, other content, an email or newsletter has been viewed. They are usually invisible to you. We may use web beacons alone or in conjunction with cookies to compile information about our Service. Web beacons may be used within the Service to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by web beacons to your Personal Information to gauge the effectiveness of certain communications and our marketing campaigns.

Log files

A Log File is a file that records either events that occur in an operating system or other software runs, or messages between different users of a communication software. Log file information is automatically reported by your browser or mobile application each time you access the Website or our Services. Along with cookies and web beacons, log files help provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately. We and our third party tracking-utility partners may use log files on our Service to automatically gather and store information including, but not limited to, internet protocol ("IP") addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data, for business purposes. We may use Google Analytics, which uses cookies and other similar technologies to collect and analyze information about the use of the Service and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google's practices by going to google.com/policies/privacy/partners, and opt out of them by downloading the Google Analytics opt-out browser add-on.

Embedded scripts

An embedded script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Service, and is deactivated or deleted thereafter.

ETag (entity tag)

We may use entity tags. This is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash and/or HTML5 cookies.

Children

The Children's Online Privacy Protection Act of 1998 (COPPA) and its accompanying FTC regulation protects the privacy of American children aged 13 and under, who are using the Internet. The Website and our related Services are not intended for anyone under 16, and we do not knowingly collect information from anyone under the age of 16. Anyone aged 16 or under should not submit any Personal Information without the permission of their parents or guardians. Parents or guardians may, on behalf of their children, submit their children's Personal Information. By using the Website and our related Services, you are representing that you are at least 16 years old and that you have the relevant legal authority to submit your Personal Information or that of a third-party minor, to the Company or on the Company's Website.

Links to other websites

This Privacy Policy does not address, and we are not responsible for the privacy, information or other practices of any third parties. This Privacy Policy applies only to this Website and the Company's Services. It does not apply to any third-party sites, and the inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates. We are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developers, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Website or Services.

Security

We maintain reasonable and appropriate, although not infallible, security precautions. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information, despite our reasonable efforts. You should note that in using the Website and/or our related Services, your information will travel through third-party infrastructures which are not under our control. Please feel free to raise any questions, concerns or specific directions you may have regarding the privacy and security of your information to hello@dfmchn.com.

Data retention

We will retain your Personal Information for four (4) years, or as long as needed to provide the applicable Services. Our data retention period may change in the future if a longer retention period is required or permitted by law.

Do not track

Your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites and online service you visit. The Company's Website does not respond to "Do Not Track" signals or other mechanisms from a visitor's browser. If, in the future, we create a program or protocol to respond to such web browser "Do Not Track" signals, we will inform you of the details of that protocol in this Privacy Policy. To find out more about "Do Not Track," please visit allaboutdnt.com.

Advertising and Google AdWords

On this Website, the Company has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website. If a visitor reaches our website via a Google ad, a conversion cookie is filed on the visitor's system through Google. A conversion cookie loses its validity after 30 days and is not used to identify the visitor. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages were called up on our website. Through the conversion cookie, both Google and the Company can understand whether a person who reached an AdWords ad on our website generated sales.

The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used to determine the total number of users who have been served through AdWords ads, to ascertain the success or failure of each AdWords ad, and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the visitor.

You may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used, and thus permanently deny the setting of cookies. You may also object to interest-based advertising from Google through the settings at adssettings.google.com. Further information and the applicable data protection provisions of Google may be retrieved at policies.google.com/privacy.

Analytics and Google Analytics

We and our third party tracking-utility partners use log files on our Service to automatically gather certain information, including but not limited to internet protocol ("IP") addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data, for analytics purposes. Specifically, we analyze trends, administer the site, track users' movements around the Website, and gather demographic information about our user base in the aggregate.

On this Website, the Company has integrated the component of Google Analytics. Google Analytics is a web analytics service that collects, gathers, and analyzes data about the behavior of visitors to websites, including the website from which a person has come, which sub-pages were visited, and how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States. Google Analytics places a cookie on the visitor's system that enables an analysis of the use of our website. With each visit to our site, information including the IP address is transmitted to Google in the United States and stored by Google there. Google may pass information collected through this technical procedure to third parties.

You may prevent the setting of cookies through our Website at any time by adjusting the web browser used, and may object to the collection of data generated by Google Analytics by downloading and installing the browser add-on available at tools.google.com/dlpage/gaoptout. Further information and the applicable data protection provisions of Google may be retrieved at policies.google.com/privacy.

Your California privacy rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties' direct marketing purposes. This code applies to businesses with 20 or more full or part-time employees. We do not have 20 or more full- or part-time employees, but as a courtesy to you, you may request and obtain from us once a year, free of charge, certain information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to hello@dfmchn.com.

Open ID providers and Facebook Connect

You may log into your account on our Website and/or access our Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us, such as your name and email address to pre-populate our registration form. Services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network if you so choose.

Public forum on our website

Our Website may offer a publicly accessible comment function to which you may contribute. You may submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, "User Content"), such as on profiles, blogs and message boards. We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed), and may or may not attribute it to you. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that the Company does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. Our promises regarding handling of your Personal Information under this Privacy Policy do not apply to any information that you disclose publicly, share with others or otherwise upload onto the publicly available positions of our Website. We are not responsible for the accuracy, use, or misuse of any User Content that you disclose or receive from third parties through the Website. To request removal of your Personal Information from our blog or community forum, contact us at hello@dfmchn.com. In some cases, we may not be able to remove your Personal Information, especially if it was already re-posted by another user. If this is the case, we will let you know if we are unable to do so and why in response to your request.

Testimonials, ratings and reviews

If you submit testimonials, ratings, or reviews of the Services directly on our Website, any Personal Information you include will be displayed on the Website. We may also partner with third-party service providers to collect and display ratings and review content on our Website. If you provide our third-party service providers with your Personal Information in the process of submitting your rating and review, the content and Personal Information collected by a third party will be posted on our Website, absent your express instruction not to do so. If you want your testimonial, rating, or review removed from our Website at any time, please contact us at hello@dfmchn.com.

Changes

This Privacy Policy may be updated from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website. You are advised to consult this Privacy Policy regularly for any changes.

Incorporation into terms of service

By using or accessing the Website or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy and as amended by us. This Privacy Policy is incorporated into, and considered a part of, the Company's Terms of Service.

Opt-out policy

If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, or if you prefer that we do not share your Personal Information with third parties for marketing purposes, please contact us at hello@dfmchn.com.

Contact us

If you have any questions or concerns relating to our use of your Personal Information, please email hello@dfmchn.com. Additionally, you may reach us by postal mail at:

Mnemonic AI, Inc.
701 Brazos Street
Suite 535
Austin, Texas 78701